Delivery Information
SHIPPING & TRACKCING
In order to offer premium quality hair product, all the hair product will be shipped directly from our warehouse and the bundles will be all hand slected for quality guarantee
Handling Time
Delivery takes 1-2 days from factories to us so usually we will ship your item out in about 3 business days after payment received. As factories don’t work on weekends, handling time may take 4-5 business days for order placed on Friday. Once the hair is shipped out, we will offer tracking number via email.
Shipping Options & Time
| Country | DHL/Fedex/ FREE |
| Hong Kong, Macau | 2-4 business days |
| Japan, P.R Korea, R.Korea, Mongolia | 3-5 business days |
| Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam | 2-4 business days |
| Australia, New Zealand, Papua New Guinea | 3-5 business days |
| Austria, Belgium, Denmark, Netherlands, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland,U.K. | 3-5 business days |
| Canada, U.S.A. | 3-5 business days |
| Other country buyer | Please contact us shipping cost |
Handling time is included in the shipping time
Please note:
1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.Please update the shipping address on PayPal if you want us to ship order to a new address other than the billing address.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the hair product as synthetic hair and worth less than $30 to help avoid the duties.
Tracking Your Order
When your item is shipped out, you will get a shipping confirmed letter and you can track it on the shipping company's website too.
You can follow the link to get your tracking information:
Tracking Links:
USPS
US: www.usps.com
AU: http://auspost.com.au/track/
DHL:
www.dhl.com
Fedex:
www.fedex.com
TNT:
Sometimes Shipping may delayed due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.